We are provided with a default password during its initial configuration. Generally, a hotspot plan is often an add-on to an existing cell phone or other group plan, so be sure youve turned on and activated all the relevant settings before moving forward. Ive spent HOURS pursuing this with Tmobile tech support only to be told too bad so sad or words to that effect. SIM Card Stopper Lift the stopper to insert or replace the Nano SIM card. Receive updates and offers by joining our list! 2022 Franklin Wireless Corp. All Rights Reserved. The chipset has been optimized to ensure that it maintains its diverse functions. Simply disconnecting all power, (no usb connection and removing the battery) for 30 seconds, then restarting the device will clear some issues. I use a Franklin T9 hotspot to remotely control the thermostat in my cabin. It normally takes 3~5 hours, depending your power sources and device status to fully charge the battery. Some devices come with a built-in hotspot, but youll still have to activate the service with your carrier, so call your provider if everything else looks to be in order. I cant say specifically how long thisperiod was but it was less than 2 weeks beforethe unit stopped broadcasting a signal and we received a message on the hotspot unit stating Charged too long please disconnect the charger. Alas, I dont know if theres a way to use these in an extended use scenario, but perhaps someone at T-mobile can help? First, I need to figure out if the T9 will work. Hold the power button for 5 seconds til it powers off. Sorry, our virus scanner detected that this file isn't safe to download. In the Franklin T9 Mobile Hotspot user manual, you can learn how to access your data connection through a browser. It is cool that they are filling the need fairly well, but knowing the nature of the device it makes sense why these types of errors would be seen. Adding settings put global tether_dun_required 0 over adb doesn't seem to work. Especially since the device comes with a proper Wi-Fi Connection Management. The Hotspot M2M Signal Booster Bundle complements TS9 cellular routers and portable hotspots. or SIM card, please make sure the device is not connected to any power sources. Learn how to troubleshoot problems with your mobile phone, tablet, or Internet device. Find many great new & used options and get the best deals for T-Mobile Franklin T9 4G LTE Portable Mobile Broadband WiFi Hotspot Not Tested at the best online prices at eBay! Press and hold the POWER key on your phone for five seconds. Your mobile device is equipped to support running without a battery while plugged in. For example, if the device suddenly powers off, or having trouble connecting the Wi-fi after changing the password. I have unlimited data but a 500mb tethering cap. For casual Internet users, this should be enough. I assume the battery is getting too hot. Charger Port - The USB charger connects here. We look forward to being in touch with you shortly. 2022 Franklin Wireless Corp. All Rights Reserved. Thx. If youve reset your hotspot settings (check the manual or the manufacturers website for specific instructions) and youre still not getting workable internet on your laptop or tablet, its a good idea to also troubleshoot your computer or device. Borough of Manhattan Community College Find out for yourself in our Franklin T9 Mobile Hotspot user manual. T9 Mobile Hotspot User Guide . I called them for help because my phone and later my tv would show very goodwifi," but said I had "no internet," and were not letting me view anything online. . Plus, the mobile hotspot is within the low-end price range. Additional Info : It supports up to 15 connections at once, has a. Airplane mode will prevent an internet connection for both the phone and any device connected to it via the mobile hotspot. Let us know. 3) If you still have not resolved your issue. Not all services will work all devices. Upon powering it up, it proceed to a message saying "WELCOME", then almost connects to LTE, and reboots, over and over. Designed by Elegant Themes | Powered by WordPress, Fauquier County Public Schools - Warrenton VA 20186. Sorry, we're still checking this file's contents to make sure it's safe to download. You can find your Wi-Fi Name and Password any time you need. Please check compatibility before purchasing. These updates can be a complex matter if we do not understand fully. when i am connected to the hotspot by USB, everything works as it should and i can get into the web based interface. Always protect your device from environmental conditions. This device does not have an antenna port to directly connect an antenna to, but you can use an antenna with your device by using a passive adapter cable. krogerfeedback Like Quote B bfink1 Author First activity 1 reply 1 year ago There is no 'LTE' on the screen. When charging, keep your device near room temperature. It's called Unlimited Mobile Internet with up to 500MB of 5G & 4G LTE Data. For instance, the device does not come with an anti-theft function. Thank you for your submission! Unfortunately, while many hotspots have similar functionality and feature sets, the exact workings of each hotspot are different for each device, operating system, and carrier. Avoid placing your device in direct sunlight, on top of other electronic devices, or near wet conditions. To power off the device, hold the power button. Support LineMonday - Friday: 7AM - 6PM MSTSaturday: 8AM - 4PM MST+1 866 294 1660. I have exactly the same problem. There may be times where a software update suddenly runs into problems during the process. However, it is important to remember that the number of connected devices may affect Wi-Fi speed. If the device still does not power on, try performing a power reset by making sure hotspot is unplugged and then removing the battery for a few moments. You can connect to the internet at speeds fast enough to keep up-to-date on There are different kinds of resets that you need to know, such as power reset and factory reset. This may come off as good news since it provides data connection to many gadgets at the same time. The Franklin T9 mobile hotspot supports all possible T-Mobile/Sprint 4G bands, including T-Mobiles extended range bands and the bands formerly used by Sprint. Gadget Review, Troubleshooting and Tutorial. Feedback heard and being passed along. I would love to see T-Mobile offer something for long term connection in more unconventional areas where our home internet may not be available. The Franklin T9 Mobile Hotspot features a small display on the front cover. If that doesn't do the trick, ensure that you're on the latest OS version and restart your device. Having the T9 at your fingertips will allow you to access LTE network for fast uploads and downloads. (212) 220-8000 Do not use any tools, sharp objects or any utensils when dealing with the battery. It can also help to go to Settings > General > Reset to reset your network settings. Help others learn more about this product by uploading a video! This is for the Franklin T10 with T-mobile. As far as settings go, setting up the mobile hotspot should be fuss-free with these instructions. Without one, you might be able to hack together a temporary solution for one device in a certain location, but the second you move to the study or you bring another phone online, youre back to the same issues. Product Highlights: 40-hour standby streaming video). Troubleshooting a hotspot with no internet isnt a one-size-fits-all approach, so youll likely have to spend some time on each device. Debug shows me that when it's on 3G, it's on band "WCDMA PCS 1900". Press Windows key + X. Click Device Manager. Before using your mobile hotspot, ensure that the battery is fully charged. Copyright 2020, Wilson Electronics, LLC. Troubleshoot your device How Tos Apps & Accessories Battery, Memory, & Storage Connections & Network Device Specific Support Email & Messaging Security Settings & Tech Specs As far as the hotspot and battery, they said it needs 3-5 hrs to fully charge and that it should work without being plugged in for 24 hrs; to try to only charge it 3-5 hrs a day and disconnect and avoid any of these battery or over charge warnings. With this kind of speed, the mobile device promises a high-speed Internet connection. From a glance, it has the size of a credit card that you can bring anywhere. Franklin T9 Mobile Hotspot (Unlocked, Brand New) $ 34.95 Status: 288 in stock The Franklin T9 mobile hotspot is a great option for those who need to connect multiple devices. Users will need to take note of any required updates to get the operating system running smoothly. Shows device menu and information. Many issues can be resolved with a simple reboot and reset. A bad password or any other number of issues can prevent you from getting online, and sometimes setting up a new profile is an easier fix. For more help getting up and running with your new device, please contact T-Mobile. Once your battery has been fully charged it is recommended you unplug the charger. Apr 15, 2021 #2 Makes sense if you use an old style timer to turn on and off power to the hotspot for a few hours a day to charge the battery. So, given that the T9is faulty (and it is, clearly, faulty), can anyone tell me if the T10 works properly? Whether youve recently started working from home or youre just looking for a more reliable cell signal, a mobile hotspot gets you on the internet wherever youve got a cell connection. If you have trouble locating your T9 Mobile Hotspot Admin, this section teaches you where to locate the messaging portal. it will say the entry is incomplete. Though, it would have been much better if the RAM size is slightly higher to achieve greater performance. The grid below features some of the current popular mobile hotspots and USB modems we are tracking on the market that might interest RVers and Cruisers. Shows device menu and information. It normally takes 3~5 hours, depending your power sources and device status to fully charge the battery. This Franklin T9 Mobile Hotspot review would not be complete without talking about its Wi-Fi feature. Otherwise, it may disrupt the overall performance of the device. Just press the power/menu button shortly after the display is on. Power/Menu Button Turn on/off T9. Ive kept my newT10withoutthe battery since it is at home plugged in the wall all day, (battery is for portability). But for users who simply cannot live without the Internet, there are more suitable options out there. Battery life depends on the network, signal strength, temperature, features, and active connection time. From the necessary links to buttons, youve got all the information on your fingertips. Read more about the condition For parts or not working: An item that does not function as intended and is not fully operational. The screen on the hotspot will go blank, but as long as the power light is blinking green, you will remain connected. Im in a Homeowners Assoc and we use the T-10 Hotspots for an irrigation wifi connection for control of the system. This . The light and the display show everything the way they should. Goes out to lunch same as others have described. Plug the cable and charging brick into a wall outlet to begin charging. This device is available with the Contributor level of membership. Charging normally takes 3-5 hours, however, charging times can vary depending upon variables such as power sources used and device status. Using it for video surveillance at a rental property. Franklin Wireless stands by our products and offers a 1-Year (12 Month) Limited Warranty on all Devices and Parts from date of purchase. The router powers up automatically when when plugged inso it will restart automatically after a power failure, and I can put it on a timer to power cycle it if I need to. Battery Life: 8 hrs usage, 48 days standby (2450 mAh) Sorry I couldnt solve your problem but figured Id share my struggles and hopefully well resolve some day. The annyoing part is the SIM that comes with the brand new packaging doesn't work at all. Also, the display features a set of icons that indicates the status of the mobile hotspot. The Franklin T9 Mobile Hotspot is installed with a 2,450 mAh battery. Same issue here, on vacation for 10 days and today my T10 seems to not be working, I can bet that the message says charged too long, as I pulled the battery out trying to solve the charged too long disconnect the charger issue. I got a hold of technical support and this is what they had me do. Maybe there is a setting to change this auto-start, but Ive yet to find it. If your mobile hotspot has worked for you in the past, restarting your computer could solve the issue. Is there a way to set it up such that it restarts automatically when the power comes back on? After about 2 years, i started getting these For extended use please remove the battery messages. In these instances, the problem isnt your device, its your cell signal. I then need to manually turn it back on again. Mobile Hotspot Guide. it showed me a list of 4 profiles, profile1-profile4. Proper data connection has gained us access to more opportunities in life. https://www.amazon.com/dp/B089JW8H4N?psc=1&ref=ppx_yo2ov_dt_b_product_details, go to192.168.0.1 to access settings to your T-mobile hotspot. Anyone know if the T10 solves this issue? It does not work when connect to a 10/100 ethernet switch to distribute the ip connection to multiple devices on my wired ethernet network. . Since you cant run with out battery with out pressing the button, running without a battery isnt a option. Translating this into hours, the mobile hotspot can withstand a standby time of 48 hours. The PDF File link is all yours to click. 4. Oh no, is this what I am going to have to deal with? Power/Menu Button - Turn on/off T9. But if we require data connection all the time, this device might not be adequate. Item Package Quantity - 1. It also analyzed reviews to verify trustworthiness. From setting up your Wi-fi to connecting to the Internet properly, everything is disclosed here. Profit by protecting your security online while mobile. First, let's make sure that you are holding the POWER key long enough. Is within the low-end price range a proper Wi-Fi connection Management is this what i am going to to... 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Yourself in our Franklin T9 mobile hotspot is installed with a simple and! By Sprint the RAM size is slightly higher to achieve greater performance by uploading a video you to LTE. With these instructions file link is all yours to click the network, signal strength,,. And the bands formerly used by Sprint for extended use please remove the battery can also help to go settings. Device connected to any power sources used and device status, sharp objects or any utensils when dealing with Contributor... Debug shows me that when it 's on 3G, it 's on ``. Anti-Theft function, features, and active connection time ethernet network 's safe to download on! Having trouble connecting the Wi-Fi after changing the password > reset to reset your network settings far! Fingertips will allow you to access settings to your T-Mobile hotspot this should be fuss-free these! With no Internet isnt a one-size-fits-all approach, so youll likely have to spend some time on each.... For instance, the device comes with a 2,450 mAh battery withstand a standby time of 48.! Fingertips will allow you to access settings to your T-Mobile hotspot im in a Homeowners Assoc and we the. Our virus scanner detected that this file is n't safe to download its Wi-Fi feature Management! Forward to being in touch with you shortly to download spent hours pursuing this with tech... They had me do, everything is disclosed here its Wi-Fi feature reset your network settings remember the! Internet properly, everything works as it should and i can get into the web interface...
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