We encourage all customers to remain current with utility bill payments. Others sometimes refer to this service as a Bank Draft or Automatic Funds Transfer program. WFLX investigator Dave Bohman learned that the water was shut off after the complex's owner fell several months behind in paying utility bills. If they cared about us, theyd get stuff done, the tenant said. Additionally, the FPUA Board approved reducing the Power Cost Adjustment by $2.00 until further notice.We understand these measures may not be enough especially for our commercial customers that have been closed during this pandemic. For your added convenience, please check out the many payment options available online at www.fpua.com. The Customers monthly utility bills are averaged so that payments are the same amount each month, avoiding seasonal high and low bills. This is why FPUA is helping spread the news to all residents of St. Lucie County, including Fort Pierce, about additional CARES Act funding and assistance available through the St. Lucie CountyRecover St. Lucieprogram. The amount of the bill will be deducted from your bank account approximately 20 days after the billing date. Cover your mouth and nose with a tissue when coughing or sneezing. Details on this program will be released soon. This program will be available through July 24, 2020. The Call Center is available Monday through Friday, 9 am-5 pm and can be reached at 772-466-1600, ext. Automatic Bill Payment. In mid-March, FPUA announced all service disconnects were suspended until further notice. This relief fund provides provides payment assistance for residential customers most affected by the COVID-19 crisis. The Call Center can be reached at 772-466-1600 ext.3900 and is available Monday through Friday, 9 am-5 pm. Ask your billing questions directly by phone 772-466-1600, email ( onlineservices@fpua.com) or on their website . You can pay them directly on this website. Residents will need to provide documentation of past-due payments to support the need for assistance. State-of-the-art technology helps us identify problems before they occur, and allows us to re-route power to minimize customer outages. The drive-thru window will be open extended hours from 7:30 am-5:00 pm. Please log on to. Jazz Society Fort Pierce Craft Music and Jazz On the River. The FPUA electric system has three 138 kV interconnections with Florida Power & Light. *Service disconnects for non-payment will resume on Monday, July 27, 2020. Click to View the Electric Service Area Map. Registering for FPUAs Online Services gives you fast, easy access to manage and pay your accounts. High touch surfaces include counters, tabletops, doorknobs, bathroom fixtures, toilets, phones, keyboards, tables, and bedside tables. FPUA serves approximately 28,000 customers and provides roughly 45,000 MWh of power per month. The state Friday announced in a news release the disbursement of $9 million in grants to five communitiesfrom the Department of Economic Development Florida Job Growth Grant Fund. Another easy, secure way to receive your bill anytime from your mobile device. Please call customer service at 772-466-1600, ext. Offered at zero percent (0%) interest, this payment program allows you to finance your past due balance without interruption of service. The city of Fort Pierce offered a one-time check to residents who need help paying their utility bills. The childrens activities include a Giant Slide and a bounce house. Keep Fort Pierce Beautiful Advisory Board, Typically meet on First and Third Tuesday of each month, City Commission Chambers, 100 N US Highway 1, Fort Pierce, FL. FPUA accepts most major credit card payments through Online Services to pay your bill online. This grant will result in retaining existing jobs and attracting future companies to the corridor, Fort Pierce Mayor Linda Hudson said in a news release. We encourage you to set up an online account atwww.fpua.com. Electric & Gas Developer Responsibilities. FPUA owns and maintains approximately 266 miles of overhead lines, 151 miles of underground electric circuits with over 20,000 poles and 5,600 transformers. FORT PIERCE Fort Pierce officials received a $1.9 million grant from the state to pay for extending water and sewer lines along DiGiorgio Road that would help in the expansion of Natalie's . Customer must complete the Budget Billing Authorization Form. Kiosk Bill Payment Option is Now Available! Please contact Mustard Seed Ministries of Fort Pierce at 772-465-6021 or the ALPI (Agricultural & Labor Program, Inc.) appointment line at 844-356-8138. Additional community resources are available as well. The utility that receives the Diamond designation must successfully meet 100 percent of the defined criteria. Discover the many options available to you when it6 comes to receiving and paying your utility bill. To alleviate wait time, customers are encouraged to call 772-466-1600, extension 3900 to schedule an in-person appointment with a representative. If the Customer elects to discontinue Budget Billing, or is terminated from the program for nonpayment, theft of service, or a returned check, any unpaid balance for utility services will be applied to the Customers account. $2.25 fee for Credit Cards Additional information will be provided when an appointment is scheduled. FPUA personnel may be wearing Personal Protective Equipment. Utility Service Policy; FAQs; Customer Service Forms. If you are not already registered, simply complete the registration process, save a payment method and select pay by text. Budget Billing allows customers to pay a predictable utility bill each month throughout the year. Anyone who anticipates difficulty paying their utility bill due to this pandemic should reach out to us to work out payment options. Sec. Arts & crafts vendors will line up in front of the Indian River in Marina Square. . To expedite service, please have your account number and payment ready as we will not be able to serve you if you do not have your account information. 141. There is no additional fee for this service, if you are already registered in the online portal, once logged in you can click on the My Profile button, then select Update Account Info. Avoid touching your eyes, nose, or mouth with unwashed hands or after touching surfaces. Easy to Set-up, Easy to Use. We work closely with Electric Engineering, advising them of needed system extensions or upgrades, assisting with the planning and design of those systems. Fort Pierce - Thursday August 11, 2022: There are several programs in place to help customers avoid interruption of service throughout the year. This program will be continued through July 24, 2020. Additionally, a portion of the funds is available as reimbursements to local governmental agencies that spent funds on preventative measures relating to COVID-19. Fort Pierce Utilities Authority is an Electricity, Oil & Gas, and Energy, Utilities & Waste Treatment company located in Fort Pierce, Florida with $102.00 Million in revenue and 123 employees. For more info, please call 772-466-1600, ext. Customers can register at FPUA customer service or by filling out the online Budget Billing form available at: http://www.fpua.com/account-and-billing. As FPUA does its part to help control the spread of the Coronavirus, we are in the process of answering your calls remotely. In an email to WFLX, a spokeswoman for Fort Pierce Utilities Authority said the water was disconnected due to the following: Disconnected following protocol for extended nonpayment. If you are not already registered, simply complete the registration process, save a payment method and select pay by text. Water at a Fort Pierce apartment complex was shut off Thursday without notice, and people who live there are frustrated. Budget Billing applies to all services appearing on utility bills. If FPUA personnel does enter the home or business, please adhere to the social distancing guidelines of 6 feet or more. Your checking/savings account will be debited on the due date of your bill, Please pick up application at our office or call to have one mailed to you. Please contact the FPUA customer service call center at 772-466-1600, ext. To sign up, click the link below To Register Now.Click Here - To Register Now. The Pine Creek Village tenant didnt want WFLX to name her or show her face. You can have your utility bill payment automatically deducted from your checking account each month. FPUA has implemented multiple measures to help our customers during this crisis such as suspending disconnections and waiving penalty and late fees for all of our customers. Eligible households could receive $250 which can go towards utility payments. Phone and Mobile Payment Options. Payments received after 2 p.m. will be scheduled for the next business day and posted the following business day M-F excluding holidays. Revenue is not distributed to stockholders; instead, it is reinvested back into the community to improve the quality of life for our customers by being the best utility service provider. - Manage notification subscriptions, save form progress and more. We accept Visa, MC, Discover, and AMEX; a . Click here to view the flyer from Florida Community Health Centers, Inc. Meter Readers are responsible for reading the meters 28,000 electric, 20,000 water, 4,200 gas, and 15,000 wastewater customers in the Fort Pierce area. COVID-19 Commercial Payment Program offers commercial customers the opportunity to finance a balance equal to their deposit amount with up to 6 months to pay at zero percent (0%) interest. WFLX investigator Dave Bohman learned that the water was shut off after the complexs owner fell several months behind in paying utility bills. They want a land that is slab ready. Electric & Gas Engineering is also tasked with planning for future growth and changes to our systems as a technology and/or laws and regulations change. Line crews reporting to this location maintain and improve the system, respond to customer requests and/or outages to provide affordable, safe, and reliable service to our customers. With the closure of the Customer Service Lobby, Fort Pierce Utilities Authority (FPUA) is experiencing an increase in drive-thru traffic. Payments received before 2 pm will be posted next business day M-F excluding holidays. View the many bill pay options available to expedite payment of your utility bill. All rights reserved. Pay your utility bill online through the Fort Pierce Utilities Authority payment center. This extension will allow FPUA customers additional time to set up payment plans or seek assistance to avoid interruption of their utility service. The Project Care COVID-19 Relief Fund is available to customers experiencing financial hardship dueto the coronavirus pandemic. Any remaining credit balance will be refunded in the same manner as any other terminated FPUA account. Reclaimed water availability on North Hutchinson Island and South Hutchinson Island has been reduced to Monday, Wednesday and Friday from 8 pm to 8 am to accommodate summer reclaimed water supplies and demands. 24-Hour Account Access. Again, thank you for your patience! 772.466.1600. Fort Pierce Discount Pharmacy, 1727 Okeechobee Road, 772-577-6469, PayNearMe Register for account set up at www.fpua.com. If you have been impacted by illness or job loss related to the pandemic, please call 211 to inquire if there are organizations in our area that may have funds available to assist eligible residents. You must contact the Customer Service Center at 772-462-1150. Customers must to stay behind the Plexiglas shields at all times and are asked to not touch the Plexiglas. 2300 Virginia Avenue Fort Pierce, FL 34982 772-462-1100 Email Disclaimer Accessibility Disclaimer Website Design by Granicus - Connecting People and Government A summary of all methods of payment are described below. 67-1391. (we) must unfortunately enforce service cutoffs when accounts are too far past due. The FPUA formation, duties and specific powers can be found in the City Charter. Get adequate sleep and eat well-balanced meals. I have read this disclosure and agree that FPUA and its Authorized Agents may contact me as described above. We are announcing the availability of the COVID-19 Payment Program. Mobile Payment Options, including internet and auto pay. Example: $2,400 past due balance with a $1200 deposit requirement. View the most current list of FPUA Board members and their terms. We encourage you to view the many online payment options available at www.fpua.com. Fort Pierce Utilities Authority's (FPUA's) electric service area encompasses roughly 35 square miles, of which 14.7 square miles are inside the Fort Pierce city limits. While the grant is paying the bulk of the construction cost, FPUA is paying $650,000. Enter employee name to find & verify emails, phones, social links, etc. Call your doctor to discuss symptoms before visiting the office. If you do experience a power outage, please call (772) 466-7703 and press 1 to report this interruption. The drive-thru is also available, but lines can be long in the early hours. Please call 772-466-1600, extension 3900 if you prefer to set up an Individual appointment with a customer service representative. Department of Health guidelines which include the following: FPUA will continue to communicate with you regularly through this website. Although there have been no confirmed cases along the Treasure Coast, the most important thing for FPUA to do is plan and prepare. Funds raised support education programs and local scholarships. Online Services gives you access and its free! Make sure you bring your appetite when you come to Friday Fest. Have your face painted by Masquerade Expressions. Eligibility requirements for FPUA Residential Customers to participate in the Budget Billing program are: There is no charge to the Customer for this service. Customers must adhere to their established payment schedule. 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